Hospital Billers Blog
Part A Provider Contact Center
Part A Provider Contact Center ■1-877-908-8437 ■8:00 a.m. –4:00 p.m., each time zone ■Claim status and eligibility not handled by the IVR ■FISS update inquiries ■RTP/overlapping inquiries ■MSP inquiries ■General Medicare Inquiries
Interactive Voice Response (IVR) System
IVR = Interactive Voice Response (IVR) System Part A Interactive Voice Response (IVR) System ■1-866-497-7857 •Claim Status •Beneficiary Eligibility •Check status •General information regarding the Medicare Program
Medicare Secondary Payer (MSP)
MSP = Medicare Secondary Payer Applies when Medicare is not the beneficiary’s primary insurance ■More than $4.5 billion saved annually on claims paid by primary insurers Job-related illness or injury covered under Worker’s Compensation ■Accident injuries...